RETURNS
If for whatever reason you are dissatisfied with your order, we offer a full refund if returned to us within 30 days of the delivery date, ensuring they are in their original condition with tags intact.
We do not refund the shipping fee.
For UAE orders please contact us at sales@caligolondon.com
For UK & INTERNATIONAL orders, please complete the returns form that you will have received in your order, and send the package with the product and its original tags attached to the address listed on your returns form.
ORDERS
WHAT SIZE SHOULD I PURCHASE?
If you’re not quite sure which size is right for you, refer to our size charts. They’re located underneath each of our products.
CAN I MODIFY OR CANCEL MY ORDER?
We completely get it, we change our minds too! If you would like to modify or cancel an order please email us sales@caligolondon.com
However, once an order is shipped we are unable to modify or cancel it.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
SHIPPING
DO YOU SHIP OVERSEAS?
Yes, we ship all over the world. Shipping costs will apply and are added at checkout.
WHAT IS THE SHIPPING POLICY
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.
We offer free shipping for all orders within the UK and UAE. For other destinations the shipping fee is calculated at checkout.
Shipping fees are non-refundable in the case of returns.
WHERE DO YOU SHIP FROM
Depending on your shipping location, we ship from either London, UK or Dubai, UAE.